Privacy Policy

Last updated: August 2026

This Privacy Policy describes how James Wenman (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from jameswenman.com (the “Site”), or otherwise interact with our services (collectively, the “Services”).

In this Privacy Policy, “you” refers to any user of the Services, including customers, website visitors, and others whose personal information we collect.

Please read this Privacy Policy carefully.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

When we update this policy, we will revise the “Last updated” date at the top of the page and publish the updated version on the Site.

Your continued use of the Site after any changes indicates your acceptance of the updated Privacy Policy.

2. Personal Information We Collect

We collect personal information in several ways depending on how you interact with our Site.

Information You Provide Directly

When you make a purchase or contact us, you may provide:

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment confirmation details
• Order information
• Customer support messages

Providing certain information may be required to complete purchases or access certain features of the Site.

Information Collected Automatically

When you visit the Site, we may automatically collect certain information about your device and browsing behavior, including:

• IP address
• Browser type
• Device information
• Pages visited
• Referring websites
• Interaction with the Site

This information helps us improve the functionality, security, and performance of the Site.

Information from Third Parties

We may receive information from trusted third-party partners, including:

• Shopify, which powers our online store
• Payment processors that securely handle transactions
• Fraud prevention and security services
• Marketing and analytics providers

These third parties only provide information necessary to operate our Services.

3. How We Use Your Personal Information

We use personal information for the following purposes:

Order Processing

To process payments, fulfill orders, arrange shipping, and provide order confirmations.

Customer Support

To respond to inquiries, provide assistance, and resolve issues related to orders or services.

Site Improvement

To analyze usage data and improve our website functionality, product offerings, and customer experience.

Marketing and Communications

To send promotional emails, product updates, or marketing communications where permitted by law.

You may unsubscribe from marketing communications at any time.

Fraud Prevention and Security

To detect fraud, protect our services, and ensure secure transactions.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• remember your preferences
• improve website performance
• analyze website traffic
• support marketing activities

Cookies may be placed by us or by third-party services such as Shopify.

For more information about how Shopify uses cookies, please visit:

https://www.shopify.com/legal/cookies

You can disable cookies through your browser settings, although some features of the Site may not function properly.

5. How We Share Personal Information

We may share your personal information with trusted service providers when necessary to operate our business.

These may include:

• Shopify (website hosting and store platform)
• Payment processors
• Shipping and logistics providers
• Analytics providers
• Marketing partners
• Fraud detection services

We may also disclose information when required by law, to respond to legal requests, or to protect our legal rights.

We do not sell personal information to third parties.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no internet transmission or storage system can be guaranteed to be completely secure.

Customers are responsible for maintaining the confidentiality of their account information where applicable.

7. Data Retention

We retain personal information only as long as necessary to:

• fulfill orders
• provide customer support
• comply with legal obligations
• resolve disputes
• enforce agreements

When personal information is no longer required, it will be securely deleted or anonymized.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information.

United States (including California residents)

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), you may have the right to:

• request access to personal information we hold about you
• request deletion of your personal information
• request correction of inaccurate information
• opt out of certain data sharing practices

To exercise these rights, please contact us using the contact details provided below.

We may need to verify your identity before processing your request.

9. Children’s Privacy

Our Services are not intended for individuals under the age of 13.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will delete it promptly.

10. Third-Party Websites

Our Site may contain links to third-party websites.

We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.

11. International Users

If you access our Services from outside the United States, please note that your information may be transferred to and processed in the United States.

By using the Site, you consent to this transfer.

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Email: info@jameswenman.com

Contact form:
https://www.jameswenman.com/pages/contact